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FAQ’s

What is the daily attendance fee?

The attendance fee is set at $15 per day but persons in financial hardship may apply for a reduction.

How do I make a booking for overnight respite in the Cottage?

If you have a current ACCR (aged care client record) booking can be made through Commonwealth Respite & Carelink Centre on 1800 052 2222 or directly through Waratah Respite Services on 0266 483 610.

What do I do if I don’t have an ACCR?

If you don’t have a current ACCR (aged care client record) please ring My Aged Care on 1800 200 422 and staff will determine your eligibility and arrange an assessment for you.

How much does it cost for overnight respite in the Cottage?

A small nightly contribution fee is set by the Government.
As of 20th September 2016 the fees are:
$48.45 Per Night  or  $339.15 Per Week

Can my family and friends visit me when I am in overnight respite?

Yes, we encourage families, friends & carers to visit any time of the day and at evenings.

What is the Access Criteria for the Social Support Service (Day Program)?

a) frail, older people aged 65 yrs or Aboriginal & Torres Strait Islander people aged 50 yrs and over who need assistance with the activities of daily living to remain independent at home and in the community.
b) regular carers of the above persons.
c) Under 65 years people with a disability who are registered under the National Disability Insurance Scheme (NDIS). For further information please contact the NDIS Hotline on 1800 800 100.

New Clients should contact My Aged Care on 1800 200 422 to register for services.

 

 

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