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Access  Criteria —Target Groups

a) frail, older people aged 65 yrs or Aboriginal & Torres Strait Islander people aged 50 yrs

b) regular carers of the above persons

New Clients should contact My Aged Care on 1800 200 422 to register for services.

Daily Attendance Fee

Non-Packaged Clients = attendance fee is currently set at $15 per day but people in financial hardship may apply for a reduction.

Packaged Clients = attendance fee is currently set at $18.00 per day but people in financial hardship may apply for a reduction.

Our Social Support Program

Our social support program is designed to enhance a participant’s independence, well being and socialisation.

A support plan is developed in consultation with each client and their carer.

The weekly activity calendars are packed with fun activities which have been designed to maintain and enhance cognitive skills, physical activity and socialisation.

Activities designed to increase the engagement of male participants at the Waratah Centre are usually planned on Tuesdays and Thursdays.

The program is delivered at Waratah Centre Coffs Harbour Monday to Friday, and the Woolgoolga Community Village Hall Wednesday and Friday.

Long Day Care (Waratah Centre)

Long day care is an extension of the day program between 2.00pm-5.00pm.

In an emergency, flexible respite outside of normal hours can also be negotiated.

Waratah may also assist carers with in-home respite if required.

 Important Notice 

The management at Waratah Respite Services will endeavour at times to accommodate service requests for eligible applicants.

However, Waratah reserves the right to refuse service in the following circumstances:

  • the resident or client does not meet the access criteria ie target group specified by funder
  • the resident or client care needs exceed the scope of practice or expertise of care staff
  • the resident or client care needs are or become too complex or too high and beyond the capacity of the Centre
  • the resident or client behaviours cannot be managed appropriately, may place others in danger and thus may pose an unacceptable level of risk to others
  • if the level of care needed poses a Work Health and Safety issue for WRS staff



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